Privacy Policy

1. Information We Collect

a. Personal Information

When you place an order, create an account, or schedule a consultation, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed securely through third-party providers)

b. Body Measurements

Through our body scanning app or manual measurement process, we collect measurement data to create custom garments.

Important: No photos or images from the body scanning app are saved. All non-measurement data is deleted immediately after your session.

c. Usage Information

We collect information about your interactions with our website, including:

• IP address
• Browser type
• Device type
• Pages visited and time spent on the site
• Cookies and other tracking technologies

d. Communications

If you contact us, we may collect details from your correspondence, including emails or phone conversations.

2. How We Use Your Information

We use your data to:

• Process and fulfill orders
• Create custom garments based on your measurements
• Schedule and manage consultations
• Send order updates, promotions, or other communications (with your consent)
• Improve our website, app, and overall service
• Ensure compliance with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party companies that help us process payments, ship orders, and manage marketing campaigns.
• Legal Authorities: When required by law or to protect our rights, customers, or business.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and improve your shopping experience
• Analyze website traffic and user behavior
• Provide targeted advertisements

You can manage or disable cookies through your browser settings. Note that some features of our website may not function properly without cookies.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Opt-out of marketing communications
• Restrict or object to data processing
• Request a copy of your data in a portable format

To exercise your rights, contact us at support@tailoredthreads.com.

6. Data Retention

We retain:

• Measurement data for up to 12 months to facilitate reorders.
• Other personal data as long as necessary to fulfill orders, comply with legal obligations, or improve our services.

7. Data Security

We implement strict security measures to protect your data, including:

• Encryption of sensitive information
• Secure servers and firewalls
• Limited access to personal data by authorized personnel only

Despite these measures, no online transmission or storage system is completely secure. If you suspect unauthorized access, please notify us immediately.

8. Body Scanning Privacy

For customers using our body scanning app:

• No photos or images are saved during the scanning process.
• All data aside from measurements is deleted immediately after your session.
• Measurements are stored securely and used solely to create your custom garments.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date. Please review it periodically.

12. Contact Us

For questions, concerns, or to exercise your rights, contact us at:

Tailored Threads

Email: support@tailoredthreads.com

Phone: [Insert Phone Number]